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Local Support for Local Business

How can we help?

Professional admin support for Illawarra small businesses — available in office or virtual on a flexible, hourly basis (minimum 2 hours) from $40/hr.

✔ General Administration – emails, data entry, document preparation
✔ Customer Support – phones, enquiries, scheduling
✔ Finance Assistance – invoicing, chasing payments, reconciling expenses
✔ Business Support – travel bookings, event planning, supplier coordination ✔ Sick & Holiday Leave Cover – temporary support when your regular staff are away

No lock-in contracts — support when you need it, without long-term commitment.
1 hour free on your first booking — to give you the chance to walk me through your business and needs at no cost.

Local support for local business — the extra pair of hands you need, without the overheads of hiring staff.

Ready to get some extra hands on your team? Contact us today to book your first free hour!

Person reviewing a printed budget planner and working on a laptop displaying a digital budget spreadsheet.

Our Services

General Administration

I provide hands-on support to keep your business running smoothly. Services include:

  • Email and calendar management using Outlook

  • Document preparation, formatting, and filing

  • Data entry and database updates

  • Record keeping and organisation

  • Creating templates, spreadsheets, and reports using Microsoft Office

  • Designing simple graphics and documents using Canva

  • Basic social media content creation and scheduling

  • Basic website updates and content management

Business & Event Support

I provide flexible support to help your business run smoothly and make events stress-free. Services include:

  • Travel bookings and accommodation arrangements for staff or clients

  • Event and meeting planning, including logistics, scheduling, and catering coordination

  • Communicating with suppliers and vendors to manage orders, quotes, and deliveries

  • Researching and sourcing products, services, or venues to save you time

  • Preparing event materials, presentations, or agendas

  • Coordinating internal and external communications related to events or projects

  • Offering onsite support during events to ensure everything runs smoothly

Customer & Office Support

I provide reliable, professional support to keep your office organised and your clients happy. Services include:

  • Answering and directing phone calls, ensuring clients and customers are greeted professionally

  • Responding to email and online enquiries in a timely and friendly manner

  • Scheduling appointments and meetings, including calendar coordination

  • Welcoming visitors and clients, maintaining a professional and friendly front-of-office presence

  • Preparing correspondence and reports for management or staff

  • Maintaining office organisation and filing systems to ensure everything runs efficiently

  • Coordinating internal and external communications, keeping staff and clients informed

  • Assisting with basic reception duties, including managing office supplies and day-to-day office tasks

Sick & Holiday Leave Cover

I provide reliable temporary support when your regular staff are unavailable, ensuring your business keeps running smoothly. Services include:

  • Covering administrative duties during staff sick leave or holidays

  • Maintaining continuity of office operations, including emails, phone calls, and appointments

  • Handling daily tasks and urgent deadlines so nothing falls behind

  • Assisting with finance, data entry, or customer enquiries while your team is away

  • Flexible, short-term bookings tailored to your schedule and needs

Finance & Accounts Assistance

I provide accurate and reliable support to help keep your finances on track. Services include:

  • Preparing and sending invoices to clients using MYOB

  • Chasing up outstanding payments professionally and efficiently

  • Reconciling payments and expenses to ensure accurate records

  • Maintaining organised financial records for bookkeepers or accountants

  • Tracking subscriptions, recurring payments, and due dates

  • Assisting with basic reporting and spreadsheets related to finances

  • Supporting end-of-month or end-of-year financial processes as needed

Flexible, No Lock-In Support

At Illawarra Admin Solutions, I understand that small businesses need support on their terms. That’s why I offer:

  • Hourly bookings from $40/hr — minimum 2 hours per session

  • No lock-in contracts — support exactly when you need it, without long-term commitments

  • 1 hour free on your first booking — giving you the opportunity to walk me through your business and priorities at no cost

  • Flexible support in-office or virtually, tailored to suit your business needs

  • Assistance that can step in wherever and whenever you need an extra pair of hands

Contact Us

In-office or virtual support — first hour free! Fill out the form and we’ll be in touch.